Responsible Gaming

Gambling Carries Risk — Play Within Your Means

Online casino games and sports betting, including cricket and live dealer tables, are forms of entertainment that carry an inherent financial risk. gk3333 strictly prohibits access by anyone under the age of 18. If you ever feel that gambling is negatively affecting your life or the lives of those around you, please contact our support team immediately at [email protected] or use the self-exclusion tool available within your Account settings.

Our Commitment to You

gk3333 is Bangladesh's leading online casino and sports betting platform, and with that position comes a responsibility to protect the wellbeing of every Player on our platform. Responsible gaming is not an afterthought — it is built into the core of how gk3333 operates, from the tools we make available to every registered account holder to the training our support team receives to identify and assist Players who may be at risk.

We recognise that for the vast majority of our Players in Dhaka, Chittagong, Sylhet, and across Bangladesh, gk3333 is simply a source of exciting entertainment — a place to enjoy a slot session, follow a BPL cricket match, or experience the atmosphere of a live dealer table. We want to keep it that way. The responsible gaming tools described on this page are designed to ensure that gk3333 remains a safe, controlled, and enjoyable experience for every member of our community.

If you have concerns about your own gambling behaviour, or about someone you know, we encourage you to read this page carefully, make use of the protective tools available, and reach out to our support team at any time. There is no judgement — only support.

Self-Exclusion

Temporarily or permanently close your account at any time with a single request to our support team.

Deposit Limits

Set daily, weekly, or monthly deposit caps in BDT to keep your spending within a budget you are comfortable with.

Time-Out

Take a break of 24 hours, 7 days, or 30 days. Your account is suspended for the selected period and cannot be re-activated early.

Loss Limits

Define a maximum loss threshold for any rolling period. Once reached, gk3333 will prevent further wagering until the limit resets.

Your Player Protection Tools

Every gk3333 account comes with a full suite of self-management tools. Access them directly within your Account settings, or contact our 24/7 support team to activate them on your behalf.

Account Control

Self-Exclusion

Self-exclusion allows you to voluntarily block access to your gk3333 account for a defined period or permanently. During a self-exclusion period, you will not be able to log in, deposit, or place any wagers. Any pending withdrawals will be processed normally. To activate self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request" and specify your preferred duration: 6 months, 1 year, 3 years, or permanent. Permanent self-exclusion cannot be reversed.

Spending Control

Deposit Limits

You may set a daily, weekly, or monthly deposit limit on your gk3333 account at any time. Once a deposit limit is active, gk3333 will decline any deposit that would cause your total deposits within the chosen period to exceed your set cap. Deposit limits take effect immediately when reduced. Requests to increase an existing limit are subject to a mandatory 7-day cooling-off period before the higher limit becomes active, giving you time to reconsider. Limits can be set in BDT increments, for example ৳500, ৳1,000, ৳5,000, or ৳10,000 per day.

Spending Control

Loss Limits

A loss limit caps the total amount you are permitted to lose across all games and betting markets within a rolling daily, weekly, or monthly period. Once your net loss reaches the threshold you have set, gk3333 will automatically suspend wagering on your account for the remainder of that period. Like deposit limits, reductions take effect immediately while increases require a 7-day waiting period. This tool is particularly useful for Players who want a hard financial boundary beyond which play cannot continue, regardless of the temptation to chase losses.

Time Management

Time-Out / Cooling-Off

A time-out is a short-term break from the gk3333 Platform. You may select a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is fully suspended — you cannot log in, deposit, or bet. Unlike self-exclusion, a time-out period will expire automatically at the end of the chosen duration, after which you may resume playing. Time-outs cannot be cancelled once activated, so choose your duration carefully. This tool is ideal for Players who feel they need a short pause rather than a long-term break.

Time Management

Session Time Reminders

gk3333 can send you session time reminders at intervals you choose — for example, after 30 minutes, 1 hour, or 2 hours of continuous play. These reminders appear as on-screen notifications prompting you to review how long you have been playing and whether you wish to continue. Research consistently shows that awareness of time spent gambling is one of the most effective tools for maintaining healthy play habits. Session reminders are available to all registered gk3333 Players and can be configured from within Account settings.

Account Control

Marketing Opt-Out

Players who feel that promotional communications — bonus offers, free-spin notifications, special event promotions — may be triggering problematic gambling behaviour can opt out of all marketing at any time. Once opted out, gk3333 will not send you any promotional messages by email, SMS, or on-platform notification. You can opt out via your Account notification settings or by emailing [email protected] with the subject line "Unsubscribe from Marketing". This does not affect important account security or transaction notifications.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise from the inside. gk3333 encourages all Players to periodically check in with themselves honestly. The following are commonly recognised warning signs that gambling may be becoming harmful. If you recognise several of these in your own behaviour, we strongly encourage you to use the tools on this page or contact our support team.

Spending more money on gambling than you originally planned or can afford to lose.
Feeling restless, irritable, or anxious when you are not gambling or when you try to cut back.
Chasing losses — continuing to bet in an attempt to win back money you have already lost.
Lying to family members, friends, or colleagues about how much time or money you spend on gambling.
Borrowing money, selling belongings, or neglecting bills and essential expenses in order to fund gambling.
Gambling to escape from stress, anxiety, depression, or other personal difficulties rather than for entertainment.
Failed repeated attempts to reduce or stop gambling despite wanting to do so.
Neglecting work, study, family responsibilities, or personal relationships due to time spent gambling.

Quick Self-Assessment

Answer honestly. If you answer "yes" to three or more of these questions, consider using gk3333's self-exclusion or time-out tools and speaking to a trusted person about your gambling.

Q1 Have you ever felt the need to bet more and more money to get the same feeling of excitement from gambling?

Q2 Have you ever tried to cut down on gambling but found it difficult or impossible to do so?

Q3 Have you ever gambled to escape from problems or to relieve feelings of helplessness, guilt, anxiety, or depression?

Q4 After losing money gambling, have you felt a strong urge to return as soon as possible to win it back?

Q5 Have you ever hidden your gambling habits from family members, a partner, or close friends because you feared their reaction?

Q6 Has gambling ever caused serious problems in your relationships, work, financial situation, or daily life?

Strict 18+ Age Policy

18+ gk3333 strictly prohibits access to its Platform by any person under the age of 18 years. This is a non-negotiable condition of using our services. During the account registration process, all applicants are required to confirm that they are 18 years of age or older. gk3333 reserves the right to request documentary proof of age at any point, and accounts that cannot be verified as belonging to an adult will be suspended pending verification or permanently closed.

If you are a parent or guardian sharing a device with a minor, we strongly recommend enabling parental control software on any device used to access the gk3333 Platform. Such software can restrict access to online gambling sites and provide an additional layer of protection for young people in your household. gk3333 does not accept any liability for underage access that occurs as a result of a minor using a registered adult's account without the account holder's knowledge.

If you suspect that a minor has accessed or is accessing the gk3333 Platform using any account, please report this immediately to [email protected]. We will investigate and take appropriate action, including the permanent closure of the relevant account and the return of any deposited funds that can be confirmed as belonging to the minor's household.

Need Help? Reach Out Now

You do not have to face this alone. gk3333's support team is available around the clock to assist with any responsible gaming concern. All conversations are handled with complete confidentiality.

gk3333 Support Team

Our trained support agents are available 24 hours a day, 7 days a week, 365 days a year. Contact us to activate any of the self-management tools on this page, to request self-exclusion, or simply to talk through any concerns about your gambling behaviour. All responsible gaming requests are handled promptly and with full discretion.

Talk to Someone You Trust

Sometimes the most important step is talking openly with a family member, a close friend, or a colleague you trust. Sharing what you are experiencing can reduce the sense of isolation that often accompanies problem gambling. You do not need to have all the answers before starting a conversation — simply reaching out is a sign of strength and good judgment.

Seek Professional Guidance

If you feel that your gambling has moved beyond something you can manage on your own, consider seeking guidance from a qualified mental health professional or counsellor. Many healthcare providers in Bangladesh, including those based in Dhaka and Chittagong, offer confidential counselling services for behavioural issues including problem gambling. Early professional intervention produces the best long-term outcomes.

Contact gk3333 Responsible Gaming Support

To activate self-exclusion, set deposit or loss limits, request a time-out, or discuss any concern about gambling-related harm, email our dedicated responsible gaming support address below. Include your registered mobile number or username so we can locate your account quickly.

[email protected]

Plain text — not a clickable link. Please use subject line: "Responsible Gaming Request"